FAQs
Frequently Asked Questions
What is my correct bracelet size?
Our bracelets are made in a “one-size-fits-all” size (18cm / 7.1 inches proved to be the most popular). Please note that we are using a high-quality, durable stretch cord for our bracelets. However, if you require smaller or bigger size, please leave us a note in the 'Shopping Cart' when checking out. Please refer to our Size Guide to assist you in finding the correct size.
Size Guide:
|
Tight Wrist |
Recommended |
|
15 cm / 6 inch |
16 cm / 6.3 inch |
|
16 cm / 6.3 inch |
17 cm / 6.7 inch |
|
17 cm / 6.7 inch |
18 cm / 7.1 inch (most popular) |
|
18 cm / 7.1 inch |
19 cm / 7.5 inch |
|
19 cm / 7.5 inch |
20 cm / 7.9 inch |
|
20 cm / 7.9 inch |
21 cm / 8.3 inch |
Do My Magic Nature’s bracelets stretch?
Yes. We use a high-quality elastic cord for all bracelets.
What is my bracelet made of?
We are all about quality before quantity. My Magic Nature’s bracelets are made of the highest quality gemstones and crystals, sterling silver and non-tarnish silver findings (some products only). Individual material specifications are readily available under each product description.
What are my earrings made of?
We are all about quality before quantity. My Magic Nature’s earrings are made of the highest quality gemstones and crystals, sterling silver earring hooks and non-tarnish silver findings (some products only). Individual material specifications are readily available under each product description.
Are these genuine gemstones and crystals?
Yes! We only source gemstone beads from well-researched and trusted crystal suppliers.
Due to the nature of materials, with its varying grains and colors, no two pieces will look exactly the same. Every piece is unique.
Sterling Silver connector is designed specifically for the My Magic Nature family and enhances the energy connection.
How do I care for my gemstones and crystals?
- Avoid hitting your gemstones against hard surfaces or surfaces that cause abrasion. Gemstones and crystals may chip or crack under impact.
- Avoid soaking. Take the jewellery off before having a shower or a swim.
- It is not advised to excessively stretch or pull your bracelets. You may gently roll your bracelets over your hand.
I have purchased a bracelet like this before, it broke after a short while. Will my My Magic Nature bracelet brake?
My Magic Nature uses a high quality, strong and durable elastic cord that prevents breakage. We wear our bracelets all day everyday – we’ve never had a break yet!
I received my bracelet. It has been damaged. What do I do?
If you feel the product is damaged or defective, please send a clear photo and a brief explanation of the defect to magicnaturetp@gmail.com. We will happily review! Please refer to the Returns Policy for further details.
What is the currency?
All prices are shown in AUD, Australian Dollars.
When will my order be shipped?
All orders are shipped within 1-3 business days. Please allow up to 5 business days during high volume periods.
How long does shipping take?
In Australia, express shipping is used and can take 3-5 business days to arrive. For international orders, please allow 1-3 weeks. For further information, please find the Australia Post website -> https://auspost.com.au/.